Below are answers to some of the most frequently asked questions about our company and our products. If the answer to your question is not provided, please contact a customer service representative at 800-319-1010 or e-mail info@sunguard.net.

General

-What are your hours of operation?

-Is there a sales representative or dealer in my area?

-How do I obtain pricing information on your shade structures?

-What methods of payment do you accept?

-Do your shade structures come with a warranty?

Shade Structures

-What are fabric shade structures?

-Do you design and build custom shade structures?

-What kind of fabric do you use for your covers?

-What kind of steel frame supports the cover?

-How do you install the shade structures?

-What is entry height?

-What is peak height?

-How do you clean the shade structures?

-Are your shade structures waterproof?

-Do your shade structures withstand high winds?

-Are your shade structures designed for snow loads?

-Are your shade structures fire resistant?

-How do you remove the cover from the steel frame?

-Can the shade structures be moved?

-Are your shade structures available in a variety of colors?

-Do all the fabric colors provide the same amount of shade and UV protection?